Susana Salgado<\/a> partilhar\u00e1 as actividades que tem implementado, que processos e metodologias, porque o faz e que resultados tem obtido.<\/p>\n","protected":false},"excerpt":{"rendered":"O relacionamento de uma empresa com os seus clientes pode ocorrer de muitas formas. A f\u00f3rmula de Susana Salgado para o seu caso assenta em 3 pilares: o foco na pr\u00e9-venda como elemento estrat\u00e9gico, a gest\u00e3o de expectativas como elemento criador de confian\u00e7a e a cria\u00e7\u00e3o do conceito \u201cShare Life\u201d. Com esta sess\u00e3o, Susana Salgado … <\/p>\n
Continuar a ler “Susana Salgado: A import\u00e2ncia do Customer Relationship – metodologias e processos”<\/span><\/a><\/p>\n","protected":false},"author":1034113,"featured_media":1253,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[9742],"tags":[486898],"class_list":["post-1252","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-oradores","tag-susana-salgado"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/lisboa.wordcamp.org\/2017\/files\/2017\/05\/Susana-Salgado.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p87hhA-kc","_links":{"self":[{"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/posts\/1252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/users\/1034113"}],"replies":[{"embeddable":true,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/comments?post=1252"}],"version-history":[{"count":2,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/posts\/1252\/revisions"}],"predecessor-version":[{"id":1299,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/posts\/1252\/revisions\/1299"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/media\/1253"}],"wp:attachment":[{"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/media?parent=1252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/categories?post=1252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lisboa.wordcamp.org\/2017\/wp-json\/wp\/v2\/tags?post=1252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}